Claude became the default model in Salesforce and Slack
Salesforce and Anthropic announced the Claudeforce partnership on 26 August. Claude becomes the engine behind Agentforce and the default model inside Slack. Going the other way, a plugin brings the CRM into Anthropic's app as 37 sales skills.
Why it mattersEnterprise software promised model independence for two years; this is the opposite bet. If the CRM becomes a skill set in a chat window, its interface stops being where work happens.