Amazon locked Meta's shopping agent out of its store.
Amazon cut off Meta's personal agent Muse from shopping on its site on Sunday night. Shoppers now hit a popup saying an unauthorised AI agent breaks Amazon's conditions of use. Amazon says the agent hides its identity, while Meta says it never sees passwords.
Why it mattersIf shops can block agents, the errand assistant on your phone stops working at the checkout. Amazon has already sued one AI browser maker and blocked other companies' shopping agents.
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